STARTING THERAPY


STARTING THERAPY

Starting Therapy

Starting therapy can be challenging and experiencing anxiety at the onset is normal.  Therapy is a process and it takes a bit of time  to be able to get to the place where you can feel comfortable opening up and sharing your story. We understand what it means to start this journey. Every effort on our part will be made to make you feel accepted, validated,  and supported  with the issues you bring. 

Our Master’s level therapists are  trained in evidence-based,  cutting-edge therapies which are designed to help you make sense of your experience, identify patterns that no longer serve you,  and learn the behaviours that will bring lasting  change. Our  mission is to ensure that you gain the knowledge, skills and tools to feel empowered to overcome the obstacles that you may be facing.

Please  explore the therapists profiles on the website, or call our intake department to learn more about them. Alternatively, if you would like us to choose a therapist for you then that can be easily arranged. Our intake team will discuss your needs and match you with the “best fit.” Even if you do not feel that you connect with the therapist, please let us know.  We will ensure that you will receive a therapist that can be the most helpful for you.  Please contact our intake co-ordinator Susan at (289803-2628 or by completing a intake form by clicking on the link below. 


We Treat Individuals, Couples, Families, Children & Teens

The goal of psychotherapy is to help you relieve distress, find new ways of coping with your challenges, and to develop the “mindset” that will help you to obtain your goals.  It is a form of treatment where the client and therapist work together collaboratively to explore unhelpful attitudes, behaviours, and habits and seeks to change them. Psychotherapy is about learning about yourself, your capabilities,  and how to connect more mindfully. It can help  to resolve issues from the past, resolve inner conflicts, and release suppressed and buried emotions.  

Overall, Psychotherapy is an investment into a relationship with  your therapist where you will receive the support you need.  It  can also be an exciting process.  Our brains are wired in such a way where “learning about ourselves,” is linked to “feeling good.”  This is an important survival response to get out of the  “stuck state cycle.” With more knowledge and understanding there is more choice and confidence to solve problems and move forward successfully.

We specialize treating anxiety, depression, trauma, post-traumatic stress disorder, attachment deficits, and relationship problems.  In our treatment process evidence based, and cuttting edge methods are utilized such Cognitive Behavioural Therapy (CBT), Emotion Focused  Couples Therapy (EFT), Dialectical Behaviour Therapy (DBT) and EMDR Therapy. Additionally,  we treat a wide variety of  issues  including addiction (substance & behavioural),  personality disorders, sleep disorders, eating disorders, self-esteem, chronic pain, and ADHD.  Our centre also provides therapy services for children and teens, as well as parenting supports.


Our Values

BELIEVE  in a collaborative approach to therapy where the therapist and client are authentic and transparent with one another. The most fundamental need of our being is to be seen, heard and accepted as we are.   It is no surprise that the strongest determining factor in successful therapy is  the therapeutic alliance.  Positive change happens when we become more like ourselves rather than trying to be something others want us to be.
WE BELIEVE  in an integrated approach to therapy where the mind, emotions,  and body are accounted for in the recovery and healing process.   When we are experiencing emotional distress our entire being experiences the pain.   Letting go of pain by changing our negative thought patterns,   learning new behaviours, resolving issues from the past, and  releasing tension from the muscles and nervous system all work together to create better mental and physical health.  
WE BELIEVE   in supporting our clients to transform their  defences  (the way we block ourselves from living our potential) into healthy ways of relating to self, others and the world.      Defences  get created when our needs were not provided adequately, mostly in childhood.  The pain of not getting these needs met such as unconditional love and  validation,  had to be suppressed and the “false selves,”   worked to get these needs met inauthentically.  By respectfully and  gradually exposing the original pains,  the Real Self  can emerge and vitality of the personality restored.
WE BELIEVE in empowerment through  personal responsibility.  Underlying much of emotional distress, anxiety and depression are suppressed emotions having to deal with our “unacceptability,” as persons.  We encourage our clients to embrace their authentic selves by courageously challenging the negative self-talk  of the “false selves,”  to accept  negative emotions simply as  underlying needs to met,  and making a commitment to stop the cycles of shame, guilt and blame. 


Psychotherapy Methods 

There are various methods used in psychotherapy to help you change. We use a combination of evidence based methods and cutting edge therapies to help you to get down to your issues at the root cause and relieve distressing symptoms.

  • Cognitive Behavioural Therapy (CBT) 
  • Interpersonal Therapy 
  • Dialectical Behaviour Therapy (DBT)
  • Acceptance and Commitment Therapy (ACT)
  • Internal Family Systems (IFS)
  • Psychodynamic Therapy 
  • Emotion Focused Therapy (EFT)
  • Gestalt Psychotherapy 
  • Eye Movement Desensitization & Reprocessing  (EMDR)
  • Mindfulness 
  • Solution Focused Therapy 
  • Artistic Therapies including Music , Psychodrama & Art Therapy  
  • Clinical Hypnotherapy

Body Work Sessions for Mind-Body Integration

Body work sessions primary address the fascial and nervous systems. These two systems are integral in negotiating the body’s ability to resolve stress, pain and trauma. In order to access these systems, a light touch is necessary.   If  you are interested in massage therapy and body work sessions, even as  a complementary service to psychotherapy sessions, please speak to the intake worker to schedule an appoinment.  Body work sessions are provided on site at the Newmarket Therapy Centre by  Jodie Lindley, BA, RMT (Registered Massage Therapist, Somatic Expriencing Practitioner -in training.) All of the services listed below, except for online and coaching services, can be covered under Registered Massage Therapy insurance benefits. 

  • Registered Massage Therapy 
  • Craniosacral Therapy 
  • Somatic Release Therapy 
  • Somatic Experiencing  (In-Person & Online)  

Online Therapy Option

The Newmarket Therapy Centre is offering online therapy services via our secure and confidential tele-health platform. You can easily connect with one of our therapists in the comfort of your own home or office with a computer, tablet, or smart  (No complicated downloads).  Our experienced psychotherapists are here to offer you the guidance and tools to support your mental health during these challenging times. Expect the same level of dedication, care and expertise our therapsits have been widely known for in the community. 

Schedule a Telephone Intake Appointment 

Call or email our intake specialist for your telephone intake assessment.  Our intake specialist will explain the therapeutic process more in detail and answer any questions that you may have.  Perhaps you have a therapist already in mind or maybe you would like us to chose a therapist for you.  Regardless, our intake specialist will provide you detailed information on our Registered Social Workers and Psychotherapists  and their areas of expertise. We will ensure that you will be referred to a therapist who is best suited to meet your unique needs. 

Please expect approximately 20 minutes to complete the intake process by phone. Your first session will be scheduled for you by the intake specialist. Ongoing sessions may be directly booked with your therapist or conveniently online. If you will be using insurance benefits for the cost of therapy, please have this information available at the time of the intake. 

Completion of Forms Prior to First Appoinment.  When the Intake Manager schedules your first session, you will  receive a confirmation email.  Attached to this confirmation/appointment email are ALL of the online electronic documents required for completion prior to the first appointment. These forms include the following: Consent for Psychotherapy Agreement, COVID-19 Screening Form (for in-person appointments  only), and the Credit Card Authorization Form.   We will not process payments at the office as all accounting and invoicing will be done remotely. If you do not complete the online forms previous to the session, the therapist will use your allotted time to help you complete them. 

Our services  are covered under most insurance plans. Please check with your benefits provider regarding your personal coverage.  PLEASE NOTE: Many of our clinicians  are supervised by other regulated mental health professionals under a “Supervised Practice Model.”  This means if you want to see a Psychotherapist but only have coverage for a Psychologist or Social Worker, you can still have the therapy covered with the Psychotherapist as long as they are supervised by the regulated professional. Please inquire with our intake team questions you may have regarding coverage. 

FOR ONLINE APPOINTMENTS:  If you are seeing your therapist via online video conferencing, our intake team will get you set up and ready. Our software is easy to use. You will simply receive a link to access the “virtual waiting room,” through your appointment  confirmation email. When it is time for your appointment, simply click the link and you therapist will appear on your screen.  No complicated set ups or downloads. All our documentation between you and your therapist are moderated by secure methods. 


Online Booking System

If you are interested in becoming a new client, we ask that you do not use our online booking system. Please contact Susan, or Intake Manger, to schedule your first session.   Call (289) 803-2628, or use the Request A Therapist Form on the homepage of this website. When you meet with your therapist for the first time you can discuss the option of online booking. Some therapists may request that you do not use the online booking system due to caseload volume and time restrictions. 


The Therapeutic Process

First Meeting with Your Therapist. The first meeting with your therapist is very important. Your therapist needs to gather pertinent information  including your current functioning, background history, medications and other  health related information.  It is important to have this information available for your therapist.  Your therapist may also administer some questionnaires which may provide further information about your current functioning.   

Treatment Plan:  By the second or third session your therapist will have a treatment plan completed fo you. The treatment plan will include mutually agreed goals to work through, the underlying mechanisms  perpetuating symptoms, and the therapeutic modalities that will be used in therapy.   Your therapist may recommend other services  including workshops, group therapy programs, or other wellness services that may be beneficial. 

Duration of Therapy:  There is no set time for therapy. Our therapists work both in brief therapy models (therapy lasting between 6 and 10 sessions) or long term therapy (lasting months or even years).  In many instances finances and time are limitations. Our therapists are trained in therapeutic modalities that are “brief” in nature but also work towards accelerating the therapeutic process by minimizing or resolving persistent and distressful symptoms. Your therapist may recommend commencing therapy weekly, but then gradually transitioning you to bi-weekly and monthly appointments.   Empirical research evidence does suggest regular, consistent  therapy produces  better outcomes. 

Satisfaction in Therapy:  We want to make sure that you are satisfied with the service you are receiving at Newmarket Therapy Centre. If you are experiencing difficulties with your therapist, or feel that you are not progressing in therapy, we want to know.    Please inform our intake specialist if you have concerns.  If a therapist change is required, or if clients want to try other therapies provided by other therapists, we can co-ordinate the transition for you.


Arriving to the Office 

OUR LOCATION:   Our office is conveniently located at 436 Queen Street, at the intersection of Queen and Main, in historic downtown Newmarket.  The office is easily accessed by public transit.

PARKING: We have plenty of parking.  There are reserved parking spaces adjacent to the office building identified as “Newmarket Wellness.”  If you cannot find a reserved spot, there is plenty of parking within the lot. You can access the parking lot on Queen St and Main St. 

UPON ARRIVAL:  There is a security code needed to enter our office.  This code will be provided to you in your therapy confirmation email.  (Due to COVID-19, the door will remained opened  except for late evening appointments). Please make yourself familiar with the COVID-19 in office procedures. 

MEETING YOUR THERAPIST:  There will be no reception services.  You will be greeted by your therapist in the waiting room at the time  of your appointment.   Please call the intake department at (289) 803-2628 if your therapist does not meet you for your appointment. 

COVID -19 PROCEDURES FOR IN-OFFICE APPOINTMENTS 

If you are attending an appointment  in-person at the office, please come to the office at the exact time of your appointment.   As part of our COVID-19 procedures, the waiting room area will be greatly restricted and we do not permit more than 2 people in the waiting room area at one time.  You will notice there are two designated chairs that you may sit in while waiting for your appoinment.  The chairs will be cleaned between use. 

Before attending your appointment you must complete the COVID-19 SCREENING QUESTIONNAIRE  found in your confirmation and appointment reminder emails. Please complete the screening questionnaire electronically and submit it THE  DAY OF YOUR APPOINTMENT. The online screening form needs to be completed for each session. Your therapist will not meet with you until the screening questionnaire has been completed.  If you do not meet the screening criteria your appointment will be rescheduled. 

There is no reception.  When you arrive your therapist will greet you at the time of your appointment.  All forms, which will be included in your confirmation email, must be completed online electronically  by the day of your appoinment. Payment for services will be completed remotely.

It is mandatory to wear a mask or cloth face covering upon entering the office. Please sanitize your hands immediately after entering the office. Your therapist will greet you in the waitroom area and will request a temperature reading. Please use the the wall-mounted, contactless digital infrared thermometer.

All of the offices have been configured for appropriate social distancing. Therapists will clean and sanitize the therapy room between each use. Each office is outfitted with an air purifier.

PLEASE NOTE:   When interacting with the general public there is always an elevated risk of being exposed to COVID-19.  The Newmarket Therapy Centre cannot guarantee that you will not be exposed to COVID-19 when attending an in-office appointment. We  are committed to reducing the risk of exposure with our policies and procedures. The Newmarket Therpay Centre  will not be responsible if you are exposed to COVID-19 at our office.  


If you are exhibiting symptoms of a cold or flu at  the time of your appointment,  or have been in contact with someone with COVID-19, DO NOT COME TO YOUR APPOINTMENT.  Please alert your therapist and the  appoinment will be rescheduled.  

YOU WILL FIND THE COVID-19 SCREENING QUESTIONNAIRE IN YOUR CONFIRMATION AND REMINDER EMAILS. THEY MUST BE COMPLETED PREVIOUS TO EACH SESSION.